Shipping Policy
Effective Date: July 28, 2026
Thank you for shopping with Fabsphere. This Shipping Policy explains how we process, ship, and deliver orders placed through our website. Please read this policy carefully before placing an order. By placing an order with Fabsphere, you agree to the terms outlined in this Shipping Policy.
Shipping Destination
Fabsphere currently ships only within the Netherlands.
We do not offer international shipping at this time. Orders placed with shipping addresses outside the Netherlands cannot be processed or fulfilled.
Order Cut-Off Time
Our daily order cut-off time is 4:00 PM (GMT+2), Monday through Friday.
Orders placed before 4:00 PM on a business day will begin processing the same business day. Orders placed after the cut-off time, on weekends, or on public holidays will begin processing on the next business day.
Order Processing Time
After your order is confirmed, we prepare it for shipment by verifying the order details, packing the items securely, and completing the necessary shipping arrangements.
Order Processing Time: 1 to 2 Business Days
Processing times are estimates and may occasionally vary during periods of high order volume or unforeseen operational delays. If a significant delay occurs, we will make reasonable efforts to notify you.
Transit Time
Once your order has been processed and dispatched, it will be handed over to one of our shipping partners for delivery.
Transit Time: 6 to 7 Business Days
Transit times are estimates and may vary depending on the delivery location, weather conditions, carrier operations, or other circumstances beyond our control.
Estimated Delivery Time
The total estimated delivery time includes both order processing and shipping.
Estimated Delivery Time: 9 Business Days
While we strive to deliver all orders within the estimated timeframe, delivery dates are estimates and cannot be guaranteed.
Shipping Charges
A flat shipping rate of €20 applies to all orders delivered within the Netherlands.
Shipping charges are displayed during checkout before payment is completed.
Shipping Carriers
We work with reliable shipping carriers to deliver orders safely within the Netherlands.
The carrier used for your shipment may vary depending on the destination, service availability, and operational requirements.
Order Tracking
Once your order has been dispatched, tracking information may be provided if available from the shipping carrier.
Please allow some time for tracking information to become active after your order has been shipped.
Delivery Information
Customers are responsible for providing a complete and accurate shipping address when placing an order.
Fabsphere is not responsible for delivery delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.
If you notice an error in your shipping address after placing an order, please contact us as soon as possible. Address changes cannot be guaranteed once an order has entered processing.
Late or Delayed Packages
Although we make every effort to deliver orders within the estimated delivery timeframe, delays may occasionally occur due to circumstances beyond our control, including carrier delays, severe weather, public holidays, transportation disruptions, or other unexpected events.
If your order has not arrived within the expected delivery period, please contact our customer support team. We will work with the shipping carrier to investigate the shipment and provide updates whenever possible.
Lost Packages
If you believe your package has been lost during transit, please contact us. We will coordinate with the shipping carrier to investigate the shipment and determine the appropriate resolution based on the carrier’s findings.
Damaged Packages
If your package arrives damaged, please inspect the contents as soon as possible after delivery.
If any item has been damaged during transit, please contact us promptly and provide your order number along with photographs of the damaged package or product, if available. This information helps us review the issue and determine the appropriate next steps.
Order Cancellation
Orders may be cancelled within 24 hours of being placed.
Cancellation requests submitted after 24 hours cannot be accepted, as the order may have already entered processing or been prepared for shipment.
To request an order cancellation, please contact our customer support team as soon as possible.
Contact Us
If you have any questions regarding this Shipping Policy or your order, please contact us.
Business Name: Fabsphere
Chat Support: 24/7
Business Days: Monday – Friday (9:00 AM to 5:00 PM)
Business Hours: 09:00 AM – 05:00 PM (GMT+1)
Business Email: support@fabsphere.shop
Business Address: Dijkstraat 123, 3904 DC Veenendaal, Netherlands